Straight talking. We are not here to tell you how great we are,
we are here to support your business. If we can't help directly, then we will probably
know some one who can! We endevour to give clear accurate advice to help you push
your business forward using the internet and e-commerce along with trusted technology
.
Business
level support. We aim our business at SME's. This means that our customers demand a
quick resolution to any problems as "Time is money". We endevour to resolve any
issues within one working day. Far to many ISP's now rely on high volume to generate
profit, using call centers to log calls. Unfortunatley problems often do not get
resolved untill the issue has been escalated which may take days or weeks. In this
case the customer always suffers as good support is not provided. We do not use
call centres for help lines, but instead develop a working relationship with our
customers and actively try to pre-empt any issue by keeping upto date with with
our customers needs.